Shipping policy

Shipping Policy

At HouseworldGoods, we aim to offer reliable shipping services for our customers worldwide, with a mainly focus on the US, UK, Canada, and Europe. Please review our shipping policies carefully to ensure a smooth shopping experience.

1. Processing Time

Orders are processed within 1-3 business days. Processing times may vary depending on the availability of items and peak seasons.
Orders are not processed or shipped on weekends or holidays.
In the event of a high volume of orders or supplier-related delays, you will be notified of any delays via email.

2. Shipping Rates & Delivery Times

We offer competitive shipping rates and delivery options based on the destination country.

United States:
- Standard Shipping: Estimated delivery within 7-10 business days.
- Expedited Shipping: Estimated delivery within 3-5 business days.
United Kingdom:
- Standard Shipping: Estimated delivery within 7-10 business days.
- Expedited Shipping: Estimated delivery within 3-5 business days.
Canada:
- Standard Shipping: Estimated delivery within 7-12 business days.
- Expedited Shipping: Estimated delivery within 4-7 business days.
Europe (Select Countries):
- Standard Shipping: Estimated delivery within 7-14 business days.
- Expedited Shipping: Estimated delivery within 5-7 business days

Note: Delivery times are estimates and do not account for potential delays due to customs, weather, or holidays.

3. International Shipping Considerations

We currently ship to the US, UK, Canada, and select European countries. If your country is not listed at checkout, please contact us to verify shipping options.

Customs and Import Taxes: Orders may be subject to customs fees, import taxes, or other fees imposed by your country’s authorities. These charges are the customer’s responsibility, and we recommend checking your country’s customs policies before placing an order.

4. Shipment Confirmation & Tracking

Once your order has been processed and shipped, you will receive a shipment confirmation email with tracking details. Tracking information may take 24-48 hours to update, depending on the carrier and destination.

5. Damages or Lost Packages

[Your Company Name] is not responsible for lost or damaged items during shipping. If your package is lost or arrives damaged, please contact the shipping carrier to file a claim. Ensure to keep all packaging materials and provide necessary evidence for the claim.

6. Returns & Exchanges

For return and exchange policies, please visit our page.

7. Delivery Delays

Occasionally, delivery delays may occur due to customs, carrier issues, weather, or other unforeseen circumstances. We appreciate your patience in these cases and will do our best to keep you informed of any potential delays.